Weaves from our loom. Free shipping within India!
Shree Devi Textile

Shipping & Return Policy

Everything you need to know about delivery and returns

Domestic Shipping (India)

  • We offer free shipping across India on all orders.
  • All orders are dispatched within 24 hours of order placement.
  • Orders placed before 6 PM will be dispatched on the same working day.
  • Estimated delivery time is 4-7 business days depending on your location.
  • We ship through reputed courier partners including Bluedart and DTDC for safe and timely delivery.

All products are carefully inspected and securely packaged before shipment. A tracking ID with URL will be shared once your order is dispatched.

International Shipping

  • We ship worldwide via DHL and Bluedart international services at corporate billing rates.
  • International delivery typically takes 7-10 business days.
  • Shipping charges for international orders are based on the destination country and product weight. Charges are communicated after order placement.
  • If the customer finds the shipping charges costly, the order can be cancelled with a full refund for the products.

Customs & Duty: Shree Devi Textile is responsible for safe delivery only. Any customs duty or import tax levied by your country must be paid by the customer.

Order Cancellation

  • Orders can be cancelled or exchanged any time before the shipment is dispatched from our warehouse.
  • Unfortunately, we cannot cancel orders once the shipment is out for delivery.
  • For self-cancellation, a full refund would not be possible — 2% will be charged as processing fee.

Return & Exchange Policy

  • We accept returns and exchanges within 7 days of delivery for products in their original, unused condition with tags intact.
  • Products that have been worn, washed, altered, or damaged by the customer are not eligible for return or exchange.
  • In case of a defective or wrong product received, please contact us within 48 hours of delivery with photographs and we will arrange a replacement or refund.
  • Return shipping cost is borne by the customer unless the product is defective or incorrectly shipped.

Festival Sales: We do not accept returns and refunds during Aadi Festival, Diwali, Pongal, and other seasonal offer/sale products.

Refund Policy

  • Once the returned product is received and inspected, refunds will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method used during purchase.
  • Shipping charges, if any, are non-refundable.

Retail shopping and online shopping "Return and Refund" policies are entirely different. Online orders follow the policy described on this page.

Need help with an order? Contact us at support@shreedevitextile.com